Return & Refund Policy

Return Policy

All returns require prior approval through the VooDoo Offroad Return Goods Authorization (RGA) policy. Only current stock products or stock products discontinued within the past 12 months are eligible for consideration. Custom built and non-stock items are not returnable. Returns made without an RGA will not be accepted. Authorized returns will be subject to a 15% handling fee. A repackaging fee may also be applied if deemed necessary by VooDoo Offroad to restore the packaging of the item to salable condition. The handling fee will be waived on items returned for warranty consideration that VooDoo Offroad deems covered by our Limited Warranty.

 

Refund Policy

If an item is not in-stock, you will be notified. You may choose to have your order refunded immediately. Refunds typically take 24-48 hours to reflect in your account. If you'd like the item to be placed on backorder, we will hold your funds and the item will ship when it comes back in-stock. In the event of a return, once we receive your package, we will process the refund immediately. You can expect to see your credit within 5 to 10 business days.